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Stream 1
Keynote | The New Intelligence for the Human Age
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query_builder 10:00 - 10:30 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Keynote Session
mic English
Keynote | The New Intelligence for the Human Age
COVID-19 is spreading exponentially, workforces have been sent home, physical distancing and self-isolation are the new norm and school's out. Welcome to the reality of being a professional in 2020. Partner this complexity with a workforce that was already feeling burnt out, anxious and humanly disconnected and you have the platform for a perfect storm.

Whilst the immediate priority is focused on flattening the curve, the long-term critical priority is maintaining the mental health of our society so that those who survive have the ability to thrive. We find ourselves at a forced moment of inflection. Mother nature has sent us to our metaphoric rooms and given us time out – time out to rethink the future of humanity and the role we have in shaping it.

Welcome to the human age! A place where those who put humans first and prioritise the mental health of their employees will reap the rewards long term. But how? It’s time to cultivate a new intelligence – an intelligence that enables humans to cease reacting and start intentionally adapting.

This interactive learning experience will explore:

• What it means to be human and why it matters more than ever
• How to cultivate positive human connection experiences whilst working virtually
• A framework for amplifying the human skills required to support intentional adaptation and basic wellbeing
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Stream 2
Imagine if We Could Predict Growth and How to Re-Skill Our Employees to Fill Demand
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query_builder 11:40 - 12:10 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
Imagine if We Could Predict Growth and How to Re-Skill Our Employees to Fill Demand
How to predict demand to help people re-skill in time to further their careers and become even more relevant for the future. Telstra's current proof of concept will explore how they orchestrate people outcomes that are values-lead, and really speak to joining for a career not just a job.

3 key learnings for this session include:

1. Learn about how Telstra is tackling their approach to re-skilling
2. Learn about what re-skilling and up-skilling are, and why they are important
3. Learn about Telstra’s approach to pathways to support re-skilling
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Stream 1
Successfully Navigating COVID-19, Fast Growth - While Providing Meal Kits to Thousands of Australians
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query_builder 11:40 - 12:10 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
Successfully Navigating COVID-19, Fast Growth - While Providing Meal Kits to Thousands of Australians
As a food production company, Marley Spoon is considered an essential service, which meant we continued to operate during the shutdown period. We have responsibility over our customers and of course, growing numbers of team members. Recruiting, hiring, onboarding and maintaining all the work we have done has been quite a challenge.

3 key learnings for this session include:

1. Change gears, quickly
2. Done is better than perfect
3. Don’t be afraid to experiment during times where there are no guidelines
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Stream 1
The LEGO Group's HR Modernisation Journey
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query_builder 13:10 - 13:40 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
The LEGO Group's HR Modernisation Journey
The LEGO Group is going through an organization-wide HR modernisation journey, replacing current SAP-supported and manual processes with Workday. The journey will ultimately modernise systems and platforms, organisation and people as well as processes. The business problems addressed include:

• HR systems not being fit for purpose and plan
• The continual attracting and retaining pf top talent
• Lacking clear employee experience

3 key learnings for this session include:

1. Impact of moving from fat and short to long and thin
2. Navigating competing agendas and priorities
3. Being data-driven versus data-informed
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Stream 1
Future-Ready HR: Leading Breakthrough Performance in the New World of Work
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query_builder 14:05 - 14:35 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
Future-Ready HR: Leading Breakthrough Performance in the New World of Work
The world has changed forever, and the future of work is full of challenges and uncertainty. How HR leaders help their organisations navigate through these changes ahead will be critical to ensuring viability and creating competitive advantage.

To effectively lead the transformation required, deliver maximum impact on results and effectively align talent with the organisation's strategic plans, HR leaders must deeply understand the business, focus strategically, understand how to influence change, and play a key role in solving business problems.

In this session, Jennifer will challenge conventional thinking about HR's role in organisations and explore progressive ways to continue evolving and disrupting traditional people practices, while building the relationships and influence necessary to gain approval and executive support.

This interactive session delivers information, actionable insights and new ideas that HR leaders can leverage immediately to drive business results and competitive advantage for their organisations.

5 key learnings for this session include:

1. Understand the skills, competencies, and mindset that will define effective HR leaders in the future of work
2. Examine evolving workforce trends and talent strategies
3. Discover how to embrace and lead change while developing high-trust, high-value relationships with business partners
4. Learn from real-life examples and lessons learned from leaders who have taken risks, and disrupted HR in their organisations
5. Practical and actionable tips and techniques that can immediately impact business today
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Stream 1
Keynote | HR Technology Market 2021
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query_builder 10:00 - 10:30 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Keynote Session
mic English
Keynote | HR Technology Market 2021
The pandemic has caused many companies to shift technology-related planning and investments. Some purchases have been delayed indefinitely, while others have been accelerated. Solutions that might have been considered nice-to-have options have become essential, and everyone is looking to technology for help in keeping employees engaged, connected and involved as businesses adapt to conditions changing daily. Join Josh Bersin as he reviews the state of the HR technology market in the COVID-19 era.

3 key learnings for this session include:

1. The new architecture for HR tech in 2021
2. The categories seeing greatest levels of innovation
3. The emerging role of innovative solutions from small vendors and the landscape of learning, talent marketplace, recruiting, and employee experience
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Stream 1
From Self-Service to Full Service - Employee Experience People Services
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query_builder 11:40 - 12:10 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
From Self-Service to Full Service - Employee Experience People Services
Bupa had a fully self-service model when it came to Workday. There was plenty of noise about having to “log a ticket” and never hearing back. Some of that was fair, some unfair, but the perception was that our People Team frontline support for managers when dealing with Workday was a black hole.

Enter the employee experience era. A strategic shift away from self-service to a full-service model supported with some key tech – an Amazon Web Services Connect phone system linked to our existing Servicenow ticketing system and supported with key intelligent automation bots.

Suddenly the noise was gone and the satisfaction levels were up!

3 key learnings for this session include:

1. Not everyone wants to self-serve, especially those who don’t take actions in Workday very often
2. Speaking to a human is invaluable
3. Technology can be a key enable of a streamlined full-service model
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Stream 2
Impact! L&D’s Playbook for the Digital Age
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query_builder 11:40 - 12:10 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
Impact! L&D’s Playbook for the Digital Age
The digital age has created a massive increase in the speed and complexity of business, fundamentally disrupting the workplace. In this session, Brandon discusses how and why the corporate learning organisation needs to reorient itself to the digital age and take a more proactive leadership role in driving the business transformation from a performance perspective.

3 key learnings for this session include:

1. What are the three forces driving the digital age?
2. Practical ideas for how to drive the most business value for your learning function in the digital age
3. Gain a deeper understanding of how technology alters the learning landscape for today's (and tomorrow's) workers
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Stream 1
Implementing Complex Payroll with Very Tight Time Frames and Financial Penalty Pressures
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query_builder 13:10 - 13:40 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
Implementing Complex Payroll with Very Tight Time Frames and Financial Penalty Pressures
When ACM divested from Channel 9, the payroll system became a key critical transformation priority. Operating with approximately 50 awards and EBAs required implementing a payroll and time and attendance solution quickly and in parallel, with the end goal to increase visibility into payroll, whilst simplifying and improving effectiveness and focussing on cost as a driver of change.

3 key learnings for this session include:

1. Vendor assessment pitfalls and lessons learnt (not knowing what you didn’t know)
2. How ADP supplemented the knowledge gaps across vendor assessment and payroll implementation to deliver a successful outcome in record time
3. What implementing a new payroll solution meant internally for ACM and how this will impact their future business
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Stream 1
Leveraging Engagement and Culture to Drive Business Change
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query_builder 14:05 - 14:35 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
Leveraging Engagement and Culture to Drive Business Change
The energy transformation requires new thinking to solve the challenges facing the industry. At EnergyAustralia, unlocking the engagement of our people and building a culture that will enable delivery of our new strategy is key to their future business success. In this session, learn practical tips you can implement from their journey towards achieving this.

3 key learnings for this session include:

1. How to start leading transformational change in a traditional business
2. Finding and building a group of allies
3. How to get support for virtually anything you want to change
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Stream 4
Delivering Employee Experience and Empowerment through Payroll Transformation
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query_builder 14:05 - 14:35 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
Delivering Employee Experience and Empowerment through Payroll Transformation
This case study reveals how Spark, New Zealand undertook the journey to upgrade payroll system partnering with Ramco Systems to deliver employee experience and empowerment, ensuring payroll accuracy and compliance.

3 key learnings for this session include:

1. Intricacies of moving from a long-term legacy on-premise platform to cloud payroll platform
2. Challenges in managing business and technology alignment
3. Driving change and working with users to enhance the experience – finishing the project in the middle of COVID
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Stream 1
Keynote | Shaping a “Better Normal” in the Now of Work
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query_builder 10:00 - 10:30 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Keynote Session
mic English
Keynote | Shaping a “Better Normal” in the Now of Work
COVID is the great digital accelerator of our time – one that prioritised humanity in all aspects of our personal and professional lives, society and the economy. 2020 will be remembered as a year of dramatic world shifts, the arrival of the digital workplace and distributed work, and human resilience and adaptability.

Approached with optimism, the “now of work” presents incredible opportunities for organisations who establish a people-first mindset that encourages experimentation, innovation, and growth. Jason sets the agenda for HR to lead the reset as we navigate to a “better normal” in a post-COVID world.

3 key learnings for this session include:

1. What have we learned about what it means to be human in a year when we have had multiple pandemics that have impacted humanity?
2. How can we reframe work to create a “better normal" and not just a “new normal”?
3. What are the 5 resets for HR to take us into 2021?
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Stream 1
Flowers, Vegetables, Dogs, Ships, Houses and Stars: Metaphors to Guide Your HR Tech Strategy
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query_builder 10:50 - 11:20 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
Flowers, Vegetables, Dogs, Ships, Houses and Stars: Metaphors to Guide Your HR Tech Strategy
It is helpful to step out of the details and hype of vendor marketing and buzzwords, and develop some lasting methods to make better decisions about HR tech. These metaphors help Thomas think more clearly about key issues such as technical debt, integration, cloud computing and vendor selection. They may work for you, too.

3 key learnings for this session include:

1. How to make better decisions about HR Tech strategy
2. How to cut through vendor hype
3. How to tame integration chaos
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Stream 3
Fear or Confidence? Key Lessons from a Successful Remote Payroll Platform Change for 2,000 Employees
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query_builder 11:40 - 12:10 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
Fear or Confidence? Key Lessons from a Successful Remote Payroll Platform Change for 2,000 Employees
GensisCare’s previous payroll solutions were nearing end of life. The pandemic necessitated an instant pivot by GenesisCare and ADP to successfully implement a best-in-class solution, whilst 100% remote. The team leveraged the breadth of experience from both organisations to deliver a zero error outcome.

3 key learnings for this session include:

1. How to pivot to manage and successfully deliver a new payroll solution where all parties (GenesisCare and ADP) are working remotely
2. What are the key elements needed to deliver successful payroll solution in a large and diverse organisation?
3. The role of stakeholder engagement and change management required for HCM transformation projects
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Stream 2
On the Hunt for Talent: How AI and Other Technology Improved Our Candidate Experience
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query_builder 13:10 - 13:40 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
On the Hunt for Talent: How AI and Other Technology Improved Our Candidate Experience
Identifying and attracting top talent is a key imperative for companies’ future success. At RWWA, attraction wasn’t an issue, but keeping people on through an engaging recruitment process was.

Their strategy was to focus on the experience, creating a point of difference – from advertisement through to the recruitment cycle.

Incorporating an interactive and engaging candidate workflow with onboarding technology pre-interview was one way. Introducing AI technology to assess ‘attribute fit’ and remove unconscious biases the other.

The result for the candidate joining the business was a unique and innovative experience supported by technology in making hiring decisions based on attributes and culture fit.

3 key learnings for this session include:

1. A recruitment cycle that puts candidate experience first doesn’t have to be complicated – designing a process so that the candidate is put at ease and gets to shine will go a long way in ensuring you make the right hiring decision
2. AI can further enhance hiring decisions – removing unconscious bias in the selection process and identifying the right attributes of potential employees will ensure a greater capability and cultural fit
3. When using different technologies, the experience for the candidate needs to be seamless – through the style of language, imaginary and communications you can create an experience that puts the technology in the background, but puts the experience at the forefront for the candidate
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Stream 1
Digital Workplace and Organisation Design
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query_builder 10:50 - 11:20 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
Digital Workplace and Organisation Design
An organisation’s digital workplace has an increasing impact on employees’ experience, performance and productivity and yet is an area of people technology in which HR often has little role. It is therefore useful to understand how the digital workplace integrates with more common aspects of HR’s work, and in particular, our responsibilities for effective organisation design. The digital workplace needs to be deeply integrated with other organisational enablers if its full potential impact is to be achieved. Digital tools and ways of working change the organisation and its culture, enabling people to work in projects, communities and networks, and can reduce the need for hierarchical structures and approaches.

But in its turn, the organisation deeply influences the way and the extent to which people respond to digital transformation. A key requirement is to define the most important type of organisational group or network, so that the digital workplace can deliver a quality experience to these, as well as to individual employees and contingent workers. This session will suggest that businesses need to approach digital projects as organisation design. Doing this starts with articulating the required digital capabilities and desired cultural outcomes and using these to guide changes in the organisation structure, people, leadership, processes, technologies and other enablers. The approach means that HR needs to work closely alongside IT and digital and leads to a more effective workplace and higher levels of performance.

3 key learnings for this session include:

1. Align the digital workplace with business and employee needs
2. Gain insights into modern organisation design and the way these can support decisions on people technology
3. Understand the role of different groups and networks in organisational effectiveness and the consequences for the digital workplace
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Stream 3
When Tried and Tested Isn’t Enough to Change Old Ways
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query_builder 10:50 - 11:20 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
When Tried and Tested Isn’t Enough to Change Old Ways
The current approach to remuneration management is not providing the desired workforce agility or supporting a performance driven culture. The old evaluation methodology mapped to pay is broken and doesn’t support the business.

The big shift to developed frameworks with the intent to align with the existing reward strategy and support. We engaged the business and developed a simplified, fit-for-purpose and flexible remuneration framework. To do this, we had to break through the challenges to change in a change resistant environment. To finish it off, this framework helps drive the culture of the business and provides an improved employee experience when it comes to remuneration.

3 key learnings for this session include:

1. How to shift something big
2. Making a change applicable to your business
3. Removing barriers to influence change
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Stream 3
Surviving & Thriving: Re-Structuring During a Global Pandemic to Encourage Innovation, Reinvention & Positive Change
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query_builder 13:10 - 13:40 | Event time (GMT+11)
query_builder - | Your time (GMT)
place Online Session
card_travel Speaker Session
mic English
Surviving & Thriving: Re-Structuring During a Global Pandemic to Encourage Innovation, Reinvention & Positive Change
Balancing requirements for survival – which strategies can we utilise to reallocate resources when our organisational design becomes ineffective in times with sharply declining revenues?

Establishing the new normal in times of a crisis – best practices for putting new ways of working in place and supporting employees accordingly.

Thinking forward – using the crisis as an opportunity to re-invent the organisation from a cultural point of view, adapt supporting structures and processes, and encourage positivity and resilience.

3 key learnings for this session include:

1. “Never let a good crisis go to waste” – Sir Winston Churchill, and “If you always do what you’ve always done, you always get what you’ve always gotten” – Mark Twain
2. Balancing surviving and thriving requires a different mindset and skillset
3. A crisis brings out the worst and best in us – how to nurture the latter and avoid the first
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