FAQs
Networking
HOW DO I SET UP A MEETING?



To send a meeting, you'll need to select the user you'd like to meet with. On their profile they'll have a calendar icon that says Meet. Select this button to initiate the meeting request.

This will open a new window where you can create your meeting request. If you are meeting with a sponsor, select the team members you'd like to meet with. If you would like to include additional attendees you can do so in the additional attendees tab. You will need to add them by their registered email address.

 

 

Fill out all the fields in the meeting request form i.e. Subject and Message.

Select any relevant products/solutions and marketing content if you'd like to have these available in the meeting room.

Then select the length of the meeting and the date and time for the meeting. Any times that the user you're sending the meeting request to isn't available, the platform will let you know it's an unavailable time.

Once you've filled out all the fields and selected a date and time, simply click Request Meeting. This will send that user a notification about your request to meet and they can either Confirm, Reschedule or Decline.

Login Support
I CAN'T REMEMBER/FIND MY PASSWORD



Please try resetting your password. To do this, select forgot password below the Sign In button. Type in your registered email address and select submit.

 

 

This will send an email to that email with a reset password link.

Session Access
HOW DO I JOIN A SESSION?



Navigate to the Sessions Page.

 

 

Here you can find all the sessions that will be occurring throughout the conference. This year the HR + L&D Tech Fest event will have 4 concurrent streams. You can filter your view by stream, subject tag and type.

 

Each session will have it's own countdown to when it will commence. The rooms will open 10 minutes for the session starts so you have the ability to join earlier and prepare for the start of the session if you wish. 

 

Once the Join Session button has changes from Grey to Green you will be able to join the room. Simply select Join Session

 

You are required to be logged in, in order to access the sessions. If you are a sponsor, you need to be logged in as a team member to view the sessions as sponsor profiles do not have access to the sessions.


 

You can add sessions to your schedule by selecting the + My Schedule button located in the top right-hand corner of the session card

 

This will add the session to your personalised schedule and will also trigger an alert 10 minutes before the session is starting so you can join the session room.

 

Networking
HOW DO I SEND A MESSAGE?



To send a message, you'll need to select the user you'd like to message. On their profile they'll have a envelope icon that says Message. Select this button to initiate the conversation.

 

 

When you select this button, a new window will open taking you to the message chat. Type up your message you'd like to send and click Send once you're ready.

 

 

The user you sent your message to will receive a notification about your sent message and should reply at their earliest convenience.

Login Support
WHEN I TRY TO LOGIN IT SAYS USERNAME/PASSWORD INVALID



If you get this error message, try copying and pasting the login details you've been emailed directly into the platform.

 

If you still get this error message, go back to the email you were sent Monday morning at 9:45am and select the button that says Login to the eventThis will activate your account and automatically log you in.

 

 

If the problem persists, please reach out to our staff through the General Enquiries channel and we'll be able to help you.

Session Access
WHERE CAN I FIND THE ON-DEMAND CONTENT?



Navigate to the Sessions Page

 

Along the header bar of the page, there is an option called On-Demand

 

 

Select this options to see all the sessions that are available On Demand.

 

These will be made available 24 hours after the session occurred and the platform will be remaining open for 3 months so there is plenty of time to watch these sessions at your leisure.

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